Your personal information and privacy are our top priority at Bajbee. Learn how we collect, use, and protect your data and get detailed information about your data rights.
All your personal and financial data is secured with bank-level SSL encryption. Maximum protection from hackers and cyber threats.
Your data is never sold or shared with third parties. Used only as necessary to provide services.
We comply with European GDPR and international data protection standards. Your data rights are fully protected.
You have full rights to access, edit, download, and delete your data. Change your preferences at any time.
No hidden terms. We explain clearly in plain language how and why your data is used.
Our data security systems are regularly audited and updated by independent cybersecurity experts.
This privacy policy explains how Bajbee ("we", "us", "the Company") collects, uses, processes, stores, and protects your personal information when you use our website, mobile application, and services. This policy also describes your data rights and how you can exercise them. Bajbee We respect your privacy and are committed to protecting your personal data. We comply with the highest international data protection standards and fulfill legal obligations.
Definitions of some key terms used in this policy:
This privacy policy applies to Bajbee This applies to all services, platforms, and products where you register, log in, place bets, or have any interaction. This policy applies only to Bajbee This policy applies to our own website and services. If you navigate to any third-party websites from our site, their own privacy policies will apply and we are not responsible for those sites. You are encouraged to read the privacy policies of external links.
When you create an account on Bajbee , we collect the following information: your full name, date of birth (for age verification), email address, mobile number, residential address (city, country, postal code), nationality and username. This information is mandatory to meet legal regulatory and KYC (Know Your Customer) obligations. We only ask for necessary information and do not collect unnecessary data.
Before your first withdrawal request or when we detect suspicious activity, we may request the following documents for identity verification: government-issued photo ID (national identity card, passport, driving license), proof of address (utility bill, bank statement - issued within 3 months), selfie or live face verification holding ID. These documents are used solely for verification purposes and stored securely in encrypted format.
To process deposits and withdrawals, we collect information related to your payment method, such as bank account number, mobile banking account, digital wallet ID, or crypto wallet address. Importantly, Bajbee We do not directly store your sensitive payment details such as card CVV, passwords, PINs, or OTPs. All payment transactions are processed through secure, PCI-DSS certified payment gateways that tokenize payment details.
We keep records of your account activity including: all deposit and withdrawal transactions, bet placements and payouts, bonus claims and wagering progress, game session times and frequency, win-loss statistics, and account balance changes. This data is required for our regulatory reporting, fraud prevention, responsible gaming monitoring, and dispute resolution. We are legally required to keep financial records for a minimum of 5 years.
When you create an account on Bajbee , we automatically collect certain technical information: IP address and geolocation (country/city level), browser type and version, operating system and device information, screen resolution and device identifiers, cookies and unique tracking IDs, login/logout timestamps and activity logs. This data is used for security, fraud detection, site optimization and technical support.
We keep records of all our communications with you, such as customer support chats and email exchanges, feedback and survey responses you submit, complaint and dispute communications, and phone call recordings (if applicable and with prior notification). This data is used to improve support quality, dispute resolution, and service personalization.
Transparency policy: We only collect data that is necessary to provide our services, fulfill legal obligations, and ensure your security. No unnecessary or excessive data is collected.
The primary use of your personal data is to provide our services. This includes: creating, managing, and maintaining your account, verifying your identity and age (to prevent minors), processing deposit and withdrawal transactions, settling bets and paying out winnings, providing bonuses and promotions, managing loyalty programs, and providing a customized gaming experience. All these activities are necessary to fulfill our contract with you.
We use data to protect you and our platform: to detect multiple accounts and identity fraud, monitor suspicious or unusual betting patterns, prevent money laundering and terrorist financing, prevent account takeovers and unauthorized access, prevent cyberattacks and technical security threats, and enforce responsible gaming policies (such as enforcing self-exclusion). This processing is based on our legitimate interests and legal obligations.
Bajbee We are a licensed and regulated gaming operator and are required to comply with the law. We use your data for: reporting and compliance to regulatory authorities, conducting Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) checks, tax and financial reporting, responding to court orders or legal process, and enforcing our terms and conditions. We only share data with authorities when legally required or under valid legal process.
Based on your consent, we communicate with you through: transactional emails (deposit confirmations, withdrawal updates, password resets), account and service updates (policy changes, new features), promotional offers and bonus notifications (if you opt in), newsletters and special event invitations, and personalized game suggestions. You can unsubscribe from marketing communications at any time, but you will continue to receive important account-related emails.
We use anonymized and aggregated data: to analyze and optimize website and app performance, to improve user experience and interface design, to identify popular games and features, to develop new games and services, to recommend games based on your preferences and play style, and to improve customer support quality and response time.
Data minimization policy: We follow the "data minimization" principle - meaning we only collect and use data that is necessary to fulfill specific purposes. We avoid unnecessary or excessive data processing.
Bajbee We do not sell your personal data or rent it to third parties for marketing purposes. However, to provide our services and fulfill legal obligations, we may share data with the following parties in limited circumstances: service providers and vendors who work on our behalf, payment processors and financial institutions, game developers and software providers, data analytics and server hosting companies, regulatory authorities and law enforcement agencies (when legally required). All third parties are subject to strict confidentiality agreements and data protection standards.
We use third-party payment gateways and financial service providers to handle deposits and withdrawals. These providers receive only the information necessary to process transactions, such as your name, payment method and transaction amount. All payment processors are PCI-DSS certified and comply with the highest financial security standards. We do not pass sensitive payment details (card numbers, CVV, PIN) to them—these are encrypted and sent directly to their secure systems.
Bajbee We work with multiple third-party game developers and software providers who supply games on our platform. When you play a game, limited information (such as your user ID, bet amount, game results) may be sent to the game provider's servers so the game can function and fairness can be ensured. These providers are also bound by confidentiality agreements and may use data only for game operation. They do not have access to your personally identifiable information.
We may be required to disclose your personal data if: we receive a valid court order, subpoena, or legal process, regulatory authorities make a formal request (such as licensing bodies, AML authorities), law enforcement agencies require assistance in criminal investigations, it is necessary to protect our or others' legal rights, property, or safety, or there is a life-threatening emergency requiring immediate information sharing. Even in these cases, we share only the minimum data legally required and notify you where possible.
If Bajbee is involved in a merger, acquisition, restructuring or asset sale, your personal data may be part of the transferred assets. In such cases, we will provide advance notice and ensure that data remains under the same or equivalent privacy protections. You will then have the right to close your account and delete data if you do not accept the new ownership.
| Third-party type | Data shared | Purpose | Data retention |
|---|---|---|---|
| Payment processors | Name, payment method, transaction amount | Deposit/withdrawal processing | 7 years (Financial Regulation) |
| Game providers | User ID, bet data, game results | Game management & fairness | 1 year |
| Shortest possible time (within 72 hours, per GDPR), report to the relevant data protection authority, clearly explain the nature of the breach, affected data and the steps we have taken, and help secure your account and identity. We have a dedicated incident response team and disaster recovery plan. | Encrypted database and logs | Server Infrastructure | While account is active |
| Regulatory Authority | KYC documents, transaction reports | License Compliance | 5-10 years (as per law) |
Bajbee We use industry-leading security technology to protect your personal information. All data transmission is protected by 256-bit SSL/TLS encryption used by banks and financial institutions. Sensitive data stored in our databases (passwords, payment information, ID documents) is encrypted and accessible only to limited authorized personnel. We conduct regular security audits and penetration testing to identify and fix vulnerabilities.
We enforce strict access control policies so that only authorized personnel who need it for their work can access your data. All employees and contractors receive privacy and data protection training and sign confidentiality agreements. Your account can be protected with two-factor authentication (2FA), which we strongly recommend all users enable. We follow multi-layer security and "least privilege" principles.
While we implement the highest security measures, no system is 100% secure. If a data breach occurs that may affect your personal information, we will: investigate and contain the incident immediately, notify affected users as quickly as possible (within 72 hours, in accordance with GDPR), report to the relevant data protection authority, clearly explain the nature of the breach, the data affected, and the steps we have taken, and assist you in securing your account and identity. We have a dedicated incident response team and disaster recovery plan in place.
Our data centers and server facilities are physically secured with 24/7 security, biometric access controls, CCTV surveillance, and environmental controls (fire, flood prevention). We use only ISO 27001 certified and SOC 2 compliant data center providers. Regular backups are taken and stored securely off-site so they can be recovered in case of data loss or disaster. Our security policies, procedures, and technologies are continuously reviewed and updated.
You have the right to know what data we hold about you. You can request a copy of your personal data in writing. We will typically provide the data within 30 days in PDF or structured digital format (CSV, JSON). You also have the right to data portability - meaning you can receive your data in machine-readable format and transfer it to another service. The first request is free, but excessive or repetitive requests may incur administrative costs.
You have the right to correct or update your personal data if it is incorrect, incomplete, or outdated. You can update most information directly from your account settings, such as email address, mobile number, and address. To change sensitive information such as name, date of birth, or nationality, you must submit a request to our support team and provide supporting documents as it affects your verified identity. We ensure your data is always accurate and up-to-date.
In certain circumstances you may request deletion of your personal data, such as if you wish to close your account, if the data is no longer necessary for the purpose for which it was collected, if you withdraw your consent (where processing is based on consent) or if the data has been unlawfully processed. However, we cannot delete data if we have legal obligations (e.g., retaining financial records for 5-7 years), if there are unresolved disputes or ongoing investigations, or if data is needed for fraud prevention. Instead of deletion, we may anonymize or archive data.
You can object to or request restrictions on certain types of data processing: direct marketing and promotional communications (opt out at any time), profiling and automated decision-making (if it significantly affects you), use of data for new purposes (different from our original purposes), and data sharing with specific third parties (where optional). Your opt-out preferences will be honored, but this may limit our ability to provide services. If you wish to restrict processing but keep your account active, contact us.
Where we process data based on your consent (such as marketing communications, cookies, location tracking), you may withdraw that consent at any time. Go to your account settings and change your preferences, click the "unsubscribe" link at the bottom of each marketing email, manage cookies in your browser settings, or send written notice of withdrawal to our support team. Withdrawal of consent does not affect the lawfulness of processing prior to withdrawal, but we will stop processing from that point (except for legal obligations).
Exercise your rights: To exercise your data rights, contact our Data Protection Officer: [email protected] Subject: "Data Right Request". We will verify your request and respond within 30 days.
Cookies are small text files that are stored on your device when you visit our website. Bajbee We use cookies to enhance your browsing experience, remember your login status, save your preferences, analyze site performance, and provide security features. Some cookies are essential for the site to function (necessary cookies) while others are used for optimization and personalization (functional and analytics cookies). You can manage or disable cookies from your browser settings, but this may affect some features of the site.
Bajbee uses the following types of cookies:
Some cookies are set by third-party service providers who work on our behalf, such as analytics providers (Google Analytics or similar), payment gateways, content delivery networks (CDN), and chat support tools. These third parties have their own cookie policies that we do not control. We Bajbee does not use advertising or tracking cookies that track your behavior across multiple sites. We respect your privacy and avoid intrusive tracking.
You can change your cookie preferences at any time. From your browser settings, you can block, delete, or manage cookies. Most browsers accept cookies by default, but you can change settings to reject all cookies or prompt for each cookie. Keep in mind that disabling cookies may cause Bajbee Some features may not work properly. We provide a cookie consent banner where you can set your preferences on your first visit and change them at any time later.
Bajbee We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. Typically, we retain data as long as your account is active and then for the time required for legal obligations. Financial transaction records are kept for up to 7 years in accordance with AML and tax regulations. KYC documents are kept for up to 5 years after account closure in accordance with regulatory requirements. Marketing data is deleted as soon as you unsubscribe. Technical logs and cookies are kept for a short time, typically 12-24 months.
If your account remains inactive for an extended period (typically no login for 12 months), we will send you an email notification. If there is still no response after another 6 months, we may suspend or close your account and delete or anonymize personal data (except for legal retention requirements). If your account has a balance, we will make multiple attempts to contact you and return the funds. Abandoned accounts with remaining balances are handled according to our dormant account policy, where funds are kept secure and you can claim them later.
If you Bajbee To close your account, you can submit a closure request through our support team. After account closure: you will no longer be able to log in or access services, marketing communications will stop immediately, any remaining balance will be refunded to your registered payment method (subject to verification), your personal profile data (email, phone, address) will be deleted within 30 days, and transaction and KYC records will be encrypted and archived for the legally required period. Account closure is irreversible and once completed you cannot re-register with the same username or email (due to self-exclusion enforcement).
In some cases we cannot delete your data even when you request it, if: there is an ongoing investigation, dispute, or litigation, we are under a legal hold or court order, there is suspicion of fraud or law-breaking requiring investigation, regulatory audit or enforcement action is ongoing, or the data is needed to establish, exercise, or defend our or others' legal rights and claims. In these cases, we will explain the reason for the delay and delete the data as soon as the applicable restrictions are lifted.
Bajbee We are an adult-only gaming platform and do not knowingly collect personal data from anyone under 18 years of age. When you register, you must confirm that you are at least 18 years old and meet the legal age in your jurisdiction. We check date of birth and ID documents for age verification. If we discover that a minor has created an account by providing false information, we will immediately suspend the account, refund all funds (deposit amount), and delete personal data.
If you become aware of a minor who has created an account on Bajbee , please notify our support team immediately so we can take appropriate action. We take responsible gaming and minor protection very seriously. We use technology and processes to prevent underage gaming and regularly monitor accounts and request additional verification in suspicious cases.
Bajbee We are an international online platform and your data may be processed and stored on servers and data centers in various countries. When you use our services, you consent to the transfer and processing of your personal data outside your country. We ensure that all cross-border data transfers are conducted under appropriate safeguards, such as European Commission-approved Standard Contractual Clauses (SCCs), adequacy decisions (when data is transferred to countries with adequate data protection laws), or other lawful transfer mechanisms.
We store data in jurisdictions with strong data protection laws and security standards. Our primary data centers are located in the European Union and other GDPR-equivalent regions. We do not store data in countries with weak data protection or excessive government surveillance. If you have concerns about international data transfers, contact our Data Protection Officer and we will provide more detailed information.
We may review and update this privacy policy from time to time to reflect new technologies, business practices, regulatory requirements, or user feedback. For significant changes, we will notify you at least 30 days in advance via email, website notification, or prominent notice when you log in. For minor or administrative updates, we will simply change the "Last Updated" date at the top of this page. We encourage you to review this policy periodically so you can stay informed about how we protect your data.
If you continue to use Bajbee continuing to use, you accept and agree to the new policy. If you do not agree with the changes, your only remedy is to close your account and stop using our service. In the case of significant changes (such as new types of data collection or sharing), we may re-request your consent if required by law.
If you have any questions, concerns or requests about this Privacy Policy, your personal data or your privacy rights, please contact us. Bajbee We have a dedicated Data Protection Officer (DPO) who oversees privacy and data security compliance. You can contact our Data Protection team: [email protected] (Subject line: "Data Privacy Inquiry" or "Data Right Request"). We will acknowledge your inquiry within 5 business days and provide a full response within 30 days (complex cases may take slightly longer and we will notify you).
If you believe that Bajbee If we have violated your data protection rights or breached data protection laws, you have the right to file a complaint with your country's Data Protection Authority or supervisory authority. We hope you will contact us first so we can try to address your concerns directly. We believe in constructive dialogue and friendly resolution and take all privacy complaints seriously.
We are here to help: Your privacy and data security are our priority. For any questions or concerns, please do not hesitate to contact us. We are committed to transparency, accountability, and always respecting your rights.
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